GUARANTEE
Warranty obligations for all parts of the ACV, except for the engine, are 12 months or 500 hours (which is earlier).
Warranty on the engine - 12 months or 350 hours (whichever is earlier).
Warranty covers manufacturing defects. Operational and abrasive wear of the elements of the vessel is not a guarantee case.
Replacement of failed parts is carried out by exchanging them for damaged parts, by mail or courier company. If the failed part has no signs of interference in its work, then we will change it for a new one for free and pay the shipping costs. Our specialist does not travel to replace parts. If the presence of our specialists is necessary during the repair, the customer must pay the travel expenses for this trip.
We carefully study the cause of the breakdown and regularly make changes to improve the reliability of the design.
At our factory, we train the customer’s personnel for free on the management and maintenance of ACV. If the customer refuses training, the warranty is limited *.
Upon completion of training, we issue our certificate of training at the manufacturer of the ACV.
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